At Converso, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
Information We Collect
Information You Provide
- Account information (name, email address, password)
- Content you upload (documents, files, URLs)
- Payment information (processed securely through third-party providers)
- Communication data when you contact us
Automatically Collected Information
- Usage data (pages visited, features used, time spent)
- Device information (IP address, browser type, operating system)
- Cookies and similar tracking technologies
- Log files and analytics data
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process your transactions and manage your account
- Send you technical notices, updates, and support messages
- Respond to your comments, questions, and requests
- Monitor and analyze usage patterns and trends
- Detect, prevent, and address technical issues and security threats
- Comply with legal obligations
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
We use industry-standard encryption, secure authentication, and regular security audits to safeguard your data. Your uploaded content is stored securely and is only accessible to you and authorized Converso personnel.
Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party service providers who assist us in operating our platform (e.g., cloud hosting, payment processing)
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you explicitly authorize us to share your information
Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request access to your personal data
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal data
- Portability: Request transfer of your data to another service
- Objection: Object to processing of your personal data
- Withdrawal: Withdraw consent where processing is based on consent
To exercise these rights, please contact us at the email address provided below.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal purposes.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Converso Privacy Team
Email: privacy@converso.com
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.