Travel customers are excited, anxious, and asking questions around the clock.
Your customers are booking and researching at all hours — especially international travelers who may be 12 hours ahead of your support team. 24/7 availability isn't optional in travel.
What's included in the package? Can I cancel? What documents do I need? These are the same questions every day. Automating them frees your agents for complex, high-value interactions.
Hiring multilingual support staff is costly and logistically complex. A single AI chatbot serves travelers in 95+ languages without any language-specific staffing.
Every feature designed for the unique needs of travel and tourism businesses.
Enter your agency website URL, destination guides, and booking policy documents. Converso indexes everything automatically.
Every destination, every booking rule, every package detail is indexed. Your chatbot is ready to answer traveler questions with confidence.
Deploy to your website. Travelers in every timezone get instant answers — and your team starts each day with pre-qualified leads.
Yes. When you train Converso on your destination guides and itinerary content, it can answer complex questions about multi-stop trips, layovers, local logistics, and day-by-day planning — synthesizing information across multiple pages of content.
Converso supports 95+ languages natively. Travelers can ask questions in their preferred language and receive accurate answers based on your content — without any language-specific configuration from your team.
Converso handles FAQ-level booking questions (policies, procedures, requirements) and can escalate to your team for live booking modifications. Direct integration with your booking system is available on Growth and Scale plans.
You can configure escalation rules for urgent situations — a traveler stranded at an airport, a medical emergency, or a critical booking issue. The bot immediately routes these to your emergency contact line with full conversation context.